Why am I seeing "Canceled Due to Payment Failure" in Billing History
Modified on Thu, Nov 21 at 4:54 AM
If you see “canceled due to payment failure” in your billing history, this means our attempt to process your payment was declined by your financial institution. This might happen for various reasons, like insufficient funds or an expired credit card. Your subscription will remain canceled and will not be billed again unless you update your billing information.
To continue your subscription and use of our features, please check that your payment details are up-to-date and that there are sufficient funds available, or try updating the payment method associated with your account.
If you need further assistance, you can reach us via email at support@legaltemplates.net or chat with us during business hours, Monday to Friday, 9 AM to 10 PM EST.
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